Privacy Policy

This policy applies to personal information collected through this website and related online forms managed by FHL.

FHL subsidiaries and associated companies may maintain separate privacy policies for their websites, products and services.

The information we collect depends on how you use the website. It may include:

• Your name, email address, telephone number and organisation
• Information included in enquiries, feedback or correspondence
• Shareholder or investor information provided when requesting assistance
• Employment information, including your curriculum vitae, qualifications and work history
• Technical information, such as your internet protocol address, browser, device type and pages visited
• Cookie and website usage information

Please do not provide sensitive or confidential information unless it is required and requested by FHL.

We may collect personal information when you:

• Complete a website form
• Contact FHL by email, telephone or another channel
• Submit an employment application or expression of interest
• Register for an event, meeting or shareholder service
• Subscribe to updates or publications
• Browse or interact with the website

We may also receive information from authorised representatives, service providers or publicly available sources where appropriate.

FHL may use personal information to:

• Respond to enquiries and requests
• Provide shareholder and investor information
• Process employment applications
• Manage events, subscriptions and communications
• Operate, secure and improve the website
• Understand how visitors use the website
• Maintain business and regulatory records
• Prevent fraud, misuse and security threats
• Meet legal, regulatory and governance obligations

We will not use personal information for an unrelated purpose unless we have a lawful reason or obtain your consent where required.

FHL may use your contact details to send information you have requested or communications relevant to your relationship with us.

You may unsubscribe from optional email communications through the unsubscribe option provided or by contacting FHL.

Important shareholder, contractual or regulatory communications may still be sent where required.

The website may use cookies and similar technologies to:

• Support website functions
• Remember visitor preferences
• Measure website traffic and performance
• Understand how visitors navigate the website
• Improve website content and user experience

You can manage or block cookies through your browser settings. Some parts of the website may not function correctly if cookies are disabled.

Where non-essential cookies are used, FHL may provide a cookie preference tool or seek consent where required.

FHL may disclose personal information to:

• Companies within the FHL Group where reasonably necessary
• Website hosting, technology and security providers
• Professional advisers, auditors and insurers
• Recruitment and employment service providers
• Regulators, courts, law-enforcement agencies or government authorities
• Other parties where you have authorised the disclosure
• A party involved in a proposed corporate transaction, subject to suitable confidentiality controls

We do not sell personal information.

Service providers are expected to use information only for the agreed purpose and to apply appropriate confidentiality and security measures.

Some technology or service providers may store or process information outside Fiji.

Where this occurs, FHL will take reasonable steps to ensure that the information is handled securely and only for authorised purposes.

FHL applies reasonable administrative, physical and technical safeguards to protect personal information from:

• Unauthorised access or disclosure
• Loss or misuse
• Alteration or destruction
• Malicious software and cyber threats

No online service or electronic transmission is completely secure. You should take care when sending personal or confidential information through the internet.

FHL retains personal information only for as long as reasonably required to:

• Fulfil the purpose for which it was collected
• Maintain appropriate business records
• Resolve enquiries or disputes
• Meet legal, regulatory and governance requirements

Information that is no longer required will be securely deleted, destroyed or anonymised where appropriate.

Information submitted for employment purposes may be used to:

• Assess your suitability for a position
• Verify qualifications and employment history
• Contact referees with your authority
• Communicate with you about employment opportunities
• Maintain recruitment records

FHL may retain suitable applications for consideration against future vacancies. You may ask us not to retain your application for this purpose.

Submitting an application does not guarantee an interview or employment.

You may contact FHL to:

• Ask what personal information we hold about you
• Request correction of information that is inaccurate or incomplete
• Withdraw consent where processing depends on consent
• Unsubscribe from optional communications
• Raise a concern about how your information has been handled

We may need to verify your identity before responding. Some information may need to be retained where required for legal, regulatory or legitimate business purposes.

This website is not designed to collect personal information directly from children.

A parent or guardian should contact FHL if they believe a child has provided personal information without appropriate permission.

This website may contain links to websites operated by other organisations.

FHL does not control the privacy, security or content practices of those websites. You should review their privacy policies before providing personal information.

FHL may update this Privacy Policy to reflect changes to its website, services, technology or legal obligations.

The revised policy will take effect when published, and the effective date at the top of the page will be updated.

Questions, requests or concerns about this Privacy Policy may be directed to: