The South Sea Cruises Group (SSCG) is Fiji’s largest and leading marine tourism operator offering an array of award-winning products and services, and we are currently seeking an inspiring and commercial leader with strong operational excellence background to fill the senior management position being : Chief Operating Officer.
About the Role
The successful applicant will be an operationally focused champion who will lead and be responsible for all marine, logistical, hospitality, reservations, customer services, and human resources aspects of the SSCG business. This role will also be responsible for the delivery of strategies that will ensure that South Sea Cruises Group continues to be a socially responsible employer and sustainable tourism operator.
The Chief Operating Officer will be based at Port Denarau, Nadi, with limited travel to SSCG owned and operated products and services within the Mamanuca & Yasawa Islands.
Some of the key responsibilities of the role include:
- Lead and manage all operational and people related aspects of SSCG to a very high standard.
- Play an integral role in achieving the companies’ strategic objectives and targets.
- Lead and facilitate the overall management, performance, development, and retention processes within SSCG with key outcomes being accountable leaders, results driven employees, and a high-performance culture.
- Use and implement technology to achieve better outcomes.
- Have a strong focus on safety, compliance and OHS.
- A strong understanding of all areas of tourism related hospitality including F&B.
- Develop strong relationships with key stakeholders across the business and the wider tourism industry.
- Implement and drive management systems to ensure a high product delivery across all aspects of the SSCG business.
- Have the foresight, skills and preparedness to handle operational challenges and crisis management.
- Identify, attract, retain and develop key talent across all areas of SSCG.
- Understand and contribute heavily to the commercial aspects and outcomes of the SSCG business including budgets with responsibility for overall OPEX.
To be considered, you must meet the following requirements:
- Proven record in a similar position and/or be able to demonstrate a strong desire to develop the necessary skills to progress your senior leadership career with the South Sea Cruises Group.
- Delivered successful strategic and operational results in leading an organization with over 300+ employees across multiple locations.
- Excellent leadership and commercial acumen to understand and deliver positive commercial results.
- Experienced in both operational and management reporting and presenting key papers to support business decisions.
- Has a positive reputation with a good network within and outside Fiji’s tourism industry.
- Skilled in planning, reviewing, forecasting OPEX and making sound assumptions that supports current and future business models.
- Have an outstanding record in building internal and external relationships.
- Relevant qualifications in human resources, people management and/or training would be advantageous.
- Experience in the marine and/or tourism industry is preferred, but not essential.
INTERESTED CANDIDATES MUST APPLY USING THIS LINK LinkSOFT-FijianHoldings (link247.com.au) NO LATER THAN 5.00PM ON TUESDAY 21st JANUARY 2025. PLEASE BE ADVISED THAT ONLY SHORTLISTED APPLICANTS WHO MEET THE DESIRED REQUIREMENTS WILL BE CONTACTED.
For more information on the South Sea Cruises Group, interested parties can view our corporate website here: www.southseacruisesgroupfiji.com